morteza4040
عضو
دانلود جزوء آموزشي مدل برتريEuropean Foundation for Quality ManagemenT EFQM
http://www.4shared.com/document/tOP-fKQ5/European_Foundation_for_Qualit.html
http://www.4shared.com/document/tOP-fKQ5/European_Foundation_for_Qualit.html